We have noticed a trend that they've been marking a lot of packages as "Delivered" a day or two before it is actually dropped off, so it might still be on its way!. The next best thing to do is call your local post office/UPS store, or go there in pe
If you're trying to estimate when your package will be delivered please note the following:. Estimated time of delivery from when the order is placed is 5-10 business days (times may vary during busier times such as sales, holidays, and unforeseen ev
We currently can only ship to the USA. We are working on making international shipping a possibility in the near future. Stay tuned to our social media account and newsletter for when this is an option! 😁
Yes, we offer refunds and exchanges within 30 days of purchase. To be eligible for a refund or exchange please reference our refund policy here. If you would like to begin a return or exchange, click below to start the process. Refunds will be credit
Once your order has been placed and processed, you will receive a confirmation email with your order details. Another email with the subject "A shipment from order TLN-# is on the way" will include a tracking number and a link to our tracking page on
We strive to ensure every order reaches you in perfect condition. In the event that your order is lost during transit, please reach out to our customer support team here with your order number and any relevant details. For further concerns about lost
Orders can only be canceled before they have been dispatched. If you have already received a shipping confirmation email the order has already been shipped, please refer to our return policy for further instructions. You may also contact our customer